Shipping Matters to your customers and your bottom line – are you delivering?
Your shipping strategy is one of the most powerful things you can put in place to facilitate the growth of your business. Shipping can make or break your business, if you don’t have a shipping plan your shipping costs can eat into your profits, not having a clearly defined returns process can put shoppers off from purchasing, choosing the wrong courier reflects badly on your brand or a shipping cost surprise at checkout can lead to cart abandonment.
Download StarShipIT’s ebook “Shipping Matters” – a best practice guide to shipping with an insight into shipping practices of the most successful merchants and why they are delighting their customers as well as increasing their profits.
- The number one cause of cart abandonment is hidden delivery costs at check out
- Shipping options are no longer a privilege consumers expect the ability to choose their preference
- The returns process is the number one reason shoppers refuse to buy online
- 98% of shoppers track their packages