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November 14th, 2017 | eCommerce, Fulfillment, Shipping

7 ways to improve your customer’s delivery experience

It's true, not many entrepreneurs get into the business of eCommerce because they love shipping!  Because of that fact, unfortunately, for many retailers, shipping is still an afterthought - however to your customers it is anything but. When ...

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November 7th, 2017 | Automation, eCommerce, Fulfillment

What is the true cost of fulfillment and how can you reduce your costs?

Packing orders is fun at first, but as your business grows, order fulfillment can turn into a full-time operation. A report by Radial earlier this year revealed that the average cost for the company to fulfill an order is staggering at 70 ...

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October 30th, 2017 | eCommerce, Shopify

Top tips & tricks from Shopify Meetups to get you ready for Black Friday, Cyber Monday and the holiday season

If you didn't make the Shopify meetups in Auckland and Christchurch in October, here are the top tips on how to get your eCommerce site ready for the busiest retail season of the year. 25% of overall revenue takes place over the holiday ...

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Use your shipping notification emails to upsell and increase sales over the busy season

There are a few clever ways to get your brand in front of your customers' eyes during the busiest time of the year for retailers. Rather than investing in additional advertising over a peak period and hoping to make a few extra customers, here's ...

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October 19th, 2017 | eCommerce, Shipping

Reduce delivery errors by over 90% with automated fulfillment

Retailers face a multitude of challenges every day. One of the most expensive is delivery errors.  Manual handling of customer addresses, courier tracking numbers and other important delivery information means a higher chance of errors in labels.  ...